In today’s competitive environment, delighting customers are the keys to any organization’s success. These skills are essential in any industry and organization and are transferable to any part of the organization.
Experts in customer experience from various industries impart practical tools that students can implement in the workplace. These thought leaders have been instrumental in creating new strategies and innovative techniques and have achieved customer excellence within their fields.
The program provides students with hands-on training to create an action plan with practical applications for their business or organization.
Study online for eight weeks or learn in a classroom for four days.
San Francisco Location, California
Online or on-site at your location