Design Thinking strategy and tools have been implemented by successful organizations and businesses globally. Design Thinking involves multiple approaches and ideas to promote a more human-centric technique to solve problems and transform business processes. It all begins from understanding the customer needs – both internal and external customers; mapping and understanding the customer journey and using creative processes to come up with solutions. It brings about innovation and growth within an organization’s processes. The approach and thinking are applicable to any industry and any product or service. It helps cross functional teams ideate, benchmark, build, test and solve problems.
The Design Thinking certificate program is led by thought leaders and experts in design thinking who create new strategies and innovative techniques to transform your business or organization to be more human centric. The program provides hands-on training to the students to create an action plan that can have practical applications for their business or organization. Design thinking knowledge helps you understand and face the challenges of today’s competitive environment in any industry, by helping create innovative solutions to solve problems.
4-Day In-Classroom ($4,995)
Dates TBA
8-Week Online ($4,995)
Register Any Time: New classes start every other week
San Francisco Location, California
Online or on-site at your location
Lisa Doering
ldoering@sfsu.edu
(415) 343-0264