Curriculum

Student taking Design Thinking online class

The Design Thinking certificate program provides with a stimulating interdisciplinary curriculum designed to prepare you to explore, create and present solutions. The project-based, interdisciplinary program is designed to guide and build your technical and analytical skills, as well as a Design Thinking approach that you will need to move innovative projects forward within your teams. After completion of the eight-module program, you will receive a completion from SF State's College of Extended Learning.

 


MODULE 1

Introduction to Design Thinking

  • Define Design Thinking as an effective approach to creative problem-solving.
  • Understand how Human-Centered Design and methodology influence Design Thinking.
  • Review of practices and case studies of Design Thinking in the real-world.

 

MODULE 2

Designing for Empathy

  • Identify effective approaches and tools for research.
  • Design conversations and interviews that honor stakeholders.
  • Frame problem statements that facilitate problem-solving.

 

MODULE 3

Introduction to Visualization

  • Align the right visualizations to the right Design Thinking tools.
  • Learn the visualization tools that best fit specific challenges.
  • Explore the use of visualization tools in real-life scenarios.

 

MODULE 4

Persona & Journey Mapping Design

  • Create personas that describe stakeholder characteristics.
  • Build journey maps that help define critical moments of truth.
  • Identify the right tools for success measurement in Customer Experience.

 

MODULE 5

Ideation in the Design Thinking Process

  • Develop creative processes for developing new ideas.
  • Understand mind-mapping and brainstorming approaches.
  • Learn best practices for ideation workshops.

 

MODULE 6

Prototyping

  • Understand low and high-fidelity prototyping.
  • Design approaches for bringing ideas to life.
  • Discuss prototyping approaches and tools.

 

MODULE 7

Validation

  • Identify methods for researching and validating outcomes.
  • Evaluate recommendations for stakeholder collaboration and participation.
  • Develop considerations for design validation.

 

MODULE 8

Design Thinking Implementation & Application

  • Develop processes for deployment and launch.
  • Explore collaboration methods with stakeholders and success partners.
  • Design plans for applying Design Thinking at your organization.

 

 

 


Location

San Francisco Location, California
Online or on-site at your location

Contact

Lisa Doering
ldoering@sfsu.edu
(415) 343-0264