Required Courses (take all four classes)
Refining Pronunciation Online
If you ever feel self-conscious about having an accent in English or feel that your accent impedes communication, Refining Pronunciation can benefit you. You will learn the technical aspects of the Standard American English accent, get customized feedback on your specific pronunciation issues, and learn how to correct your own mistakes. In addition, you will learn how to speak clearly, accurately, and expressively through a variety of class activities and instructor feedback on recorded homework. An extensive set of recordings that are easily accessible via smartphone app or computer outside of class is provided. You will leave this class with a clear understanding of pronunciation, including before and after speech samples to illustrate your progress. Join this practical, engaging and highly interactive class while increasing your confidence and enjoying yourself along the way.
Effective Workplace Communication
In this verbal communication course, students will explore American workplace communication practices. Topics may include posing questions, making complaints, timing interruptions, resolving conflict, and/or advocating for oneself or others. Volume, stress, rhythm, and non-verbal communication will be discussed to help students increase their effectiveness when communicating in professional settings.
Better Business Writing
Good writing is a skill that everybody needs to cultivate in order to advance professionally, and it is especially important for non-native English speakers. Good writing can mean the difference between receiving that promotion you've always wanted and feeling stuck in the same old job you've had for years. Good writing builds confidence, and is the key to success on the job, in your career, even in your daily life. This class teaches you the skills you need to produce clear, concise, and effective business letters, memos, emails, and short reports. You will learn how to format your correspondence for the best effect, write with purpose and direction, and eliminate grammar and writing "pitfalls" through focused editing and revision. You will experience the effect of tone in business writing and develop strategies for winning your reader through positive, active language that inspires and engages. In short, you will be challenged to become a better writer, and you will come away feeling more confident, self assured.
Persuasive Business Writing
As a non-native English speaker, you can take your writing to the next level in this five-week intensive approach to better business writing. This class refines the skills and techniques from the Better Business Writing class. You will experience the challenges of such persuasive writing topics as conflict resolution, goodwill writing, and performance evaluations. You will receive personalized feedback on each of your assignments.
Students may take PCS 9200 Global Business Communications Skills as part of this certificate. For questions, please talk with program staff, Kim Workman.
For the online class, you may log in at iLearn, once you have registered and paid for class. Online classes are held using Zoom Video Conference technology. You will work online with your faculty and other classmates each week from 7:00pm to 8:30pm. All course materials and information with links will be available once you log in. Allow 24 hours after registration and payment for access to class.
How to Begin Taking Classes
- There is no application process to begin taking classes.
- Obtain SF State ID and Password.
- Register for classes based on individual goals and prerequisites.
- Payment is due upon registration. Space is limited. Please register three weeks in advance.
- Request a Certificate of Completion after all classes have been successfully completed.
Professional Credit: Continuing Education Units
Credit is recorded as continuing education units (CEUs), which provide a standard of measurement for non-degree educational experiences. CEUs cannot be applied to a degree. The certificate is 8.7 CEUs.
Certificate of Completion Request
Once you have completed the necessary coursework, submit the Certificate of Completion Request Form:
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