Curriculum

Working on a laptop

 


MODULE 1

Building High-Performing Virtual Teams

In this module, participants will learn strategies for leveraging opportunities created by a remote workforce and how to avoid the common pitfalls.

  • How to identify the right team members and assemble the correct team
  • Create the mission and goals to set the proper foundation

 

MODULE 2

Managing Virtual Projects

In this module, participants will learn why managing virtual teams requires new strategies for building trust, encouraging engagement and establishing commitment. Participants will learn how to align mission, goals and metrics to keep virtual team projects on schedule and improve overall outcomes.

  • Create workflows and milestones and touchpoints to ensure that your virtual team stays on track

 

MODULE 3

Virtual Intranets, Change Management & Collaboration

Communication is always critical for an organization, but a remote workforce requires even greater focus on ensuring that individuals know both how, when and with whom to communicate. Whether it is negotiating conflicts, identifying bottlenecks or sharing data, firms must understand what strategies, tools and processes ensure a smooth transition to going virtual.

  • Develop a communication plan to optimize collaboration and efficient decision-making

 

MODULE 4

Metrics & Analytics for Virtual Teams

One of the biggest challenges of moving to a remote team is holding individuals and teams accountable and ensuring full transparency. Participants will learn best practices for using technologies and processes to ensure that teams and individuals drive measurable outcomes that drive profit to the bottom line.​

  • Assess the biases on your team and develop an action plan for addressing the bias that’s most negatively impacting decision-making on your team

 

MODULE 5

Managing Diversity in Virtual Teams

As organizations go virtual, teams become more diverse and multicultural. This brings both opportunities and challenges. This program will identify those opportunities and challenges and participants will learn strategies for managing cultural issues and best practices for improving a team's cultural intelligence. Increased cultural sensitivity will help teams increase productivity and expand their effectiveness.

  • Examine how cultural dimensions affect your team and come up with plan to address any issues that might arise
  • Assess the cultural intelligence of your team and come up with a plan to improve it

 

 

 


Location

San Francisco Location, California
Online or on-site at your location

Contact

Lisa Doering
ldoering@sfsu.edu
(415) 343-0264