Investigating & Responding to Formal Complaints

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Class Number: 10962

Spring 2019

HRM 9340

1.4 CEUs
Fee: 

$390

Prerequisite: HRM 9115, Employment Laws, Regulations and Compliance.

This advanced skills-based practicum will take students through the steps of investigating and responding to a formal employment complaint filed with a government agency. Using a case study approach, students will learn to identify relevant legal and procedural issues, create an investigation plan, prepare findings, and draft written responses to formal complaints.

Learning objectives:
- Deepening knowledge of employment laws most frequently involved in formal complaints.
- Understanding procedures and timelines for responding to formal complaints.
- Sharpening HR investigation, evaluation, and communication skills through hands-on practice.

Section: 

1

Notes: 

* Course Fee: $390

Instructors: Pamela Dutra and Jonathan Wong

Class Number: 10962

Please note the Class Number:10962. Enter it in the
Filter box on the Shopping Cart Class Schedule.

Spring 2019 Refund Information

Refund Code Full Refund 75% Refund No Refund
CEL_2 Class dropped one day prior to class start day Class dropped on class start day Class dropped beyond class start day

 

Last Update: Jan 17, 2019 9:18am