Investigating & Responding to Formal Complaints
Prerequisite: HRM 9115, Employment Laws, Regulations and Compliance.
This advanced skills-based practicum will take students through the steps of investigating and responding to a formal employment complaint filed with a government agency. Using a case study approach, students will learn to identify relevant legal and procedural issues, create an investigation plan, prepare findings, and draft written responses to formal complaints.
- Deepening knowledge of employment laws most frequently involved in formal complaints.
- Understanding procedures and timelines for responding to formal complaints.
- Sharpening HR investigation, evaluation, and communication skills through hands-on practice.
|Dates||Days and Times||Location||Faculty|
|4/3/19-4/24/19||Wed, 6:00PM-9:30PM||DTC 668||Jonathan Wong
* Course Fee: $390
* Class meets at the Downtown Campus in the Westfield San Francisco Centre, 835 Market Street.
Instructors: Pamela Dutra and Jonathan Wong
|Refund Code||Full Refund||75% Refund||No Refund|
|CEL_2||Class dropped one day prior to class start day||Class dropped on class start day||Class dropped beyond class start day|
Last Update: May 17, 2019 8:43am