Drops & Refunds

Questions? Call 415.405.7700.

How to Drop a Course

Classes can be dropped by one of the following methods:

  • Online (in your student record at SF State Gateway)
  • Online - Staff-Assisted Drop Form
  • By submitting an SF State Extended Learning add/drop form in person
  • By calling Extended Learning Student Services at 415.405.7700 [option 5]

Students can drop a course online if it is not in the withdrawal period.
Drops cannot be requested through email.

Students are not automatically dropped for non-attendance.

For more information on drop deadlines and refunds, see Open University, and Calendar & Deadlines.

Refunds/Drop Deadlines

Students who miss the Drop Deadline for academic courses must officially withdraw from the course by filing a Withdrawal Petition. Withdrawal Petitions require that faculty and department signatures be obtained by the student before submitting to our office. The effective date of a refund or Withdrawal Petition is the day the request is received by SF State Extended Learning. To drop by phone, call 415.405.7700 [option 5]. Refunds are provided to students according to the charts below.

Drop Deadlines for Refund Calculations

The following tables apply to paid and unpaid tuition charges for either a refund or removal of charges. A $20 processing fee applies to all refunds of paid tuition charges for each class dropped.

If course is cancelled, the entire course fee will be refunded. Credit card convenience fees are not refundable.

To determine the add deadline, please review our Calendar & Deadlines information.

For Open University refund policies and procedures, see Open University Registration.

Refund checks are mailed to students approximately three to four weeks on average after the date the add/drop form is received by SF State Extended Learning. According to CSU regulations, credit card accounts cannot be credited.

Do not put a stop payment on a check or credit card charge to drop or withdraw from a course. This results in a financial obligation to SF State for the course fee, plus an additional $20 charge.

Refund Codes

To find the refund code for your class, see the class schedule:

Class Schedule


Summer 2018 Refunds

Refund Code Full Refund 75% Refund No Refund
CEL_1SUM Class dropped one day prior to class start day N/A Class dropped on or beyond class start day
CEL_2SUM Class dropped one day prior to class start day Class dropped on class start day Class dropped beyond class start day
CEL_ACSU Class dropped on or before June 8 Class dropped between June 9 and June 15 Class dropped on June 16 and beyond

Canceled Courses/Changes in Time or Dates

Students enrolled in classes that are canceled, postponed, combined, or have dates and/or times changed may request a full refund or transfer of course fees to other classes. Students may request a refund or fee transfer in person or by calling 415.405.7700. For canceled courses, refunds are processed automatically.

Transfer of Fees

Call 415.405.7700

Transfer of fees is permitted for adding and dropping if the transaction is submitted in person on one add/drop form, or by phone to SF State Extended Learning by the Drop Deadline. (See Calendar & Deadlines for add/drop deadlines.)

If the amount of the added course exceeds the amount of the available refund for the dropped course(s), the non-refundable portion of the dropped course fees can be applied toward total fees due. These non-refundable fees are not included in any subsequent refund calculation. After the Drop Deadline, students must withdraw from courses which earn academic credit and there is no refund or transfer of fees.

Financial Aid Withdrawals & Refunds

Financial aid recipients are obligated to remain enrolled in and pass a certain number of units. Upon a financial aid recipient's withdrawal from school, SF State is required by the federal government to calculate, collect, and return a portion of federal financial aid grant or loan funds received by the student.

The calculated returned aid funds are credited to outstanding federal loan balances and grant programs received by the student. The student's portion of the calculated amount attributable to a Title IV loan program may be repaid by the student according to the loan's terms. The student's portion of unearned aid attributable to a grant is reduced to 50%. The student has 45 days to enter into repayment arrangement with SF State or with the U.S. Department of Education.

The portion of financial aid to be returned is determined by the percentage of financial aid not earned by the student. The percentage of unearned aid is calculated using the following formula:

Total Number of Calendar Days in the Semester Not Completed by the Student divided by Total Number of Calendar Days in the Semester

During the first 60% of the enrollment period a student "earns" Title IV funds in direct proportion to the length of time that he or she remains enrolled. A student who remains enrolled beyond the 60% point earns all aid for the period.

A student who withdraws from the University before the 60% period (approximately before the 10th week of classes) may be required to return all or a portion of the federal financial aid funds. The amount to be returned will be based on the formula stated above by calculating the financial aid funds that were used to pay the student's registration fees and campus housing obligations as well as the portion directly disbursed to the student.

Note: For a student who withdraws without notifying the University, the withdrawal date is the midpoint of the semester. SF State Extended Learning students who withdraw/drop past the date for 100% refund are subject to financial charges based on CEL refund policies.

Subsidy Refunds – Refunds to Agency

For subsidy students, refunds will be processed back to the subsidizing agency based on regular refund guidelines (see Calendar & Deadlines).

To be eligible for a full refund, a course must be dropped the business day (Monday - Friday, 9:00am - 5:00pm) prior to the first class meeting, and according to all rules and regulations of SF State Extended Learning.

We cannot transfer funds from one course to another. Because payment is authorized by a third party, adds and drops must be separate transactions, handled strictly as described above. Adds and drops need to be approved by the subsidizing/contracting agency since each student's academic plan and course tuition is binding to the contract and/or subsidy agreement.

If a course is cancelled, a refund to the subsidizing agency will be processed automatically.