What General and Operations Managers Do

Plan, direct or coordinate the operations of public or private sector organizations. Duties and responsibilities include formulating policies, managing daily operations and planning the use of materials and human resources, but are too diverse and general in nature to be classified in any one functional area of management or administration, such as personnel, purchasing or administrative services.

People in this career often have these skills:

• Speaking
  Talking to others
• Monitoring
  Keeping track of how well people and/or groups are doing in order to make improvements
• Coordination
  Changing what is done based on other people's actions
• Active Listening
  Listening to others, not interrupting and asking good questions
• Social Perceptiveness
  Understanding people's reactions