Transgender Law Center (TLC) is the largest national trans-led organization advocating self-determination for all people. Grounded in legal expertise and committed to racial justice, TLC employs a variety of community-driven strategies to keep transgender and gender nonconforming people alive, thriving and fighting for liberation.
TLC's Legal Information Helpline receives over 2,000 requests every year from transgender people and their family members seeking legal information and referrals. TLC is based in Oakland and welcomes remote or in-person volunteers for the following roles:
Legal Information Helpline Response Volunteer:
Response volunteers answer questions with the help of TLC's database of legal information and TLC staff training and support. All incoming questions come in through a web portal and are answered by email; volunteers do not need to respond to questions in real time. All training and volunteer work can be done remotely. Volunteers commit to answering at least ten questions a month for three months, approximately a ten-hour-a-month commitment.
Legal Information Helpline Intake Volunteer:
Intake volunteers help process incoming calls and voicemails, perform intakes, and gather information from Helpline callers so that Helpline response volunteers can provide complete and personalized answers to their legal questions. Intake volunteers who are able to come into TLC's downtown Oakland office on a semi-regular basis are especially helpful, but committed remote volunteers are also welcome. Intake volunteers commit to contributing at least three hours a week.
No particular expertise or background is necessary, but a knowledge of basic legal terminology and processes and strong communication skills and cultural sensitivity are helpful. Those interested in either role should email Ian Anderson, Legal Services Coordinator, at email@example.com.